Privacy policy
Last updated: June 23, 2025.
Introduction
We at Tech Raccoons Ltd (“Tech Raccoons”, “we”, “us” or “our”) are strongly committed to respecting your privacy and keeping secure any information you share with us. This privacy policy (“Privacy Policy”) explains how we collect, use, and process your personal data when you use Tech Raccoon's software, platform, and related tools, including at the website at useinset.com, and all related software made available by Tech Raccoons to build, deploy, host, and manage software projects (“Service”). By accessing or using the Service, you acknowledge you have been informed of and consent to our practices with regard to your personal information and data.
1. Information We Collect
We collect the following categories of personal data: A. Personal data you provide to us directly We collect personal data if you create an account to use our Service or communicate with us. This includes: - Account Information: We collect identifiers, such as your email address, when you sign up for an account or to receive information about our Service. - Payment Information: We collect your payment information if you seek to access any paid Tech Raccoons products and services. - Communication Information: If you communicate with us, we collect your name, contact information, and the contents of any messages you send. - Feedback: While using the Service, you may provide feedback, including ideas and suggestions for improvements. If you provide Feedback on the Service, we may store the entire exchange as part of your Feedback. B. Personal data we receive from your use of the Service When you use the Service, we also receive certain technical data automatically. This includes: - Device Information: Your device or browser automatically sends us information about when and how you install, access, or use our Service. This information may include your device type, browser information, operating system information, and mobile network or ISP. This information may depend on your settings and the type of device you use to access the Service. - Log Information: We collect information about how our Service is performing, browser type and settings, error logs, and other ways that you interact with the Service. - Usage Data: We collect information about your use of the Service, such as the dates and times of access, browsing history, search, information about the links you click, pages you view, and other information about how you use the Service, and technology on the devices you use to access the Service. C. Information We Do Not Collect Tech Raccoons does not knowingly collect sensitive or special category personal information, such as genetic data, biometric data for the purposes of uniquely identifying a natural person, health information, or religious information. Additionally, Tech Raccoons does not knowingly collect information from or direct any of our Service or content to children under the age of 18. If we learn or have reason to suspect that a user is under the age of 18, we will investigate and, if appropriate, delete the personal data and/or the account. When using the Service, you may choose to share screenshots with us. These screenshots are sent directly to the AI model provider and are not stored on our servers. We do not store prompts or any other information that you send to the AI model provider.
2. How We Use Your Information
We may use personal data for the following purposes: - To provide and maintain the Service, including optional features that enhance functionality and user experience. - To create, manage, and administer your account, including facilitating payments and responding to inquiries. - To improve and develop the Service and conduct research, including debugging and identifying or repairing issues that impair functionality. - To communicate with you, including sending updates, information about the Service, and events. - To prevent, detect, and investigate fraud, abuse, security incidents, and violations of our Terms of Service. - To comply with legal obligations and protect the rights, safety, privacy, and property of users, Tech Raccoons, or third parties. - To investigate and resolve disputes or security issues. - To enforce our Terms of Service and other applicable agreements.
3. Cookies
We use only necessary cookies for authentication and maintaining your session. These cookies do not track your activity on other websites.
4. Data Sharing
We do not sell or share your personal data with third parties, except as necessary to provide our services (e.g., payment processing through Stripe).
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access or disclosure.
6. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us.
7. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will publish an updated version and effective date at the top of this page, unless another type of notice is legally required. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected]
9. Governing Law
This privacy policy is governed by the laws of the United Kingdom.